Author Archives: platinumcctv

Trouble connecting to security cameras from iPhone or Android Phone

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It can be pretty frustrating when things don’t work out like they should.  Sometimes, no matter how closely you follow the directions, you might not be able to connect to your security cameras from your Android PDA phone or iPhone.  If you have our DVR-7004 4-Camera H.264 Standalone DVR or our DVR-7008 8-Camera H.264 Standalone DVR, then we have a great solution for you, to help you figure out the reason that you are unable to connect in and view your security cameras from your Android phone or iPhone.  The video below will help walk you through the troubleshooting needed to find out what went wrong, and help you get your cameras up and going on your PDA phone.

Don’t have a Standalone DVR yet?  Get one of ours with Android and iPhone remote viewing.  Unlike other suppliers or manufacturers…we actually know how to use our equipment and put together instructional videos like these, so you can learn how to use them too.

View Security Cameras on Android phone with H.264 Standalone DVR

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While this isn’t a new feature for our H.264 Standalone DVRs, this is however a brand-spanking new video to make it easier for our customers to view their home or business security cameras over their Android phone or tablet.  The first video below will show you how to collect all of the super-secret network information that is needed from your DVR-7004 4-Camera iPhone Standalone DVR or DVR-7008 H.264 Standalone DVR.  If you don’t have a monitor or TV plugged into your DVR, then you should be tarred and feathered…go get one now…run before it is too late!

While you are checking the network settings of your DVR-700x, write down the IP Address that you find on your DVR, because you will need to use this in the KMEYE application for the Android to connect over WiFi.  Also write down the Gateway address, because this will be needed later on.

In the next video, we will download and install the KMEYE app onto your Android phone and then configure it so that you can view the cameras over the LAN.  Make sure to set your Android to use WiFi connection first though!

Viewing your cameras on your Android over WiFi now?  SUCCESS!!! :)

But wait…what about connecting to your cameras from your Android phone over the internet? – Sorry, can’t be done.  Ok, I jest…we can do that too…just need to do a little more work first.  Hopefully you remember that Gateway address we had you write down?  Well now you will need it.  The following 41 long drawn out videos will show you examples of different brands of routers…each with slightly different configuration for port forwarding.  So find out what brand you have first….then play the video you choose…but don’t forget to come back here for the grand finale!

Choose your Router Carefully (we won’t let you choose more than one):

D-Link Router Port Forwarding

LinkSys Router Port Forwarding

NetGear Router Port Forwarding

Clear (Motorola) Router Port Forwarding

Don’t jump the gun and grab your Android just yet…don’t forget to test your ports using http://canyouseeme.org once you have forwarded the ports.  Once you can test ports 9000, 80 and 15961 with a success message, then you are ready to move on…but not before!  Keep in mind, that there are thousands of different routers out there, so we can only provide you with a general overview of some of the popular designs.  The router manufacturer could help you, then again they don’t care about you like we do…so maybe not.

Still unable to get it going?  Don’t worry.  We also offer a one-time service to forward the ports through your router for you, just $35.95 to configure your router for you.  Just give us a call at (866) 537-5438.  But make sure it is a DVR that you purchased from us, because if not we might tar and feather you instead.

Finally, now that the ports are open from the outside, it is time for the grand finale involving you, your Android, your security cameras and riding off into the sunset on a white horse screaming bloody murder…err well close.

In the video below, we will now configure the settings to allow you to connect from 3G or 4G, since many of you have it ;)   Make sure you are on 3G/4G first (not WiFi), otherwise you might not be able to connect and you will sit there scratching your head like a chimp with a tick.

Bazinga!  Now, if you have followed the steps closely, you should be able to connect into your system.  If so, then you have accomplished something that few local ‘IT Guys’ can :)   Smile and pat yourself on the back, or pat us on the back for walking you through it.  Then turn around and brag to 1000 of your closest friends on facebook…no seriously, we could use the positive publicity.

Oops, have you got a DVR from another company?  Burn!  Sorry then, these instructions will not be too helpful.  I might have told you that at the beginning, but I thought I would make you keep reading instead.  Get one of our Platinum CCTV H.264 Standalone DVRs that actually have Android remote viewing that WORKS today!

 

View Security Cameras on iPhone with H.264 Standalone DVR

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While this isn’t a new feature for our H.264 Standalone DVRs, this is a new video to make it easier for our customers to view their home or business security cameras over their iPhone, iTouch or iPad.  The first video shows how to get the network information that is needed from your DVR-7004 4-Camera iPhone Standalone DVR or DVR-7008 H.264 Standalone DVR.  This is performed on the monitor that the Standalone DVR is plugged into.

While you are checking the network settings of your DVR, write down the IP address that is in the DVR, because you will need to use this in the KMEYE application for the iPhone to connect over WiFi.  Also write down the Gateway address, because this will be needed later on.

In the next video, we will download and install the KMEYE app onto your iPhone and then configure it so that you can view the cameras over the LAN.

Viewing your cameras over WiFi now?  SUCCESS!!! :)

But wait…what about connecting over the internet? – Don’t worry we can do that too…just need to do a little more work first.  Remember that Gateway address we had you write down?  Well now you will need it.  The following 4 videos will show you examples of 4 different brands of routers…each with slightly different configuration for port forwarding.  So find out what brand you have first….then play the video you choose…but don’t forget to come back here for the finale!

Choose your Router: (*But choose wisely)

D-Link Router Port Forwarding

LinkSys Router Port Forwarding

NetGear Router Port Forwarding

Clear (Motorola) Router Port Forwarding

Don’t forget to test your ports using http://canyouseeme.org once you have forwarded the ports.  Once you can test ports 9000, 80 and 15961 with a success message, then you are ready to move on…but not before!  Keep in mind, that there are thousands of different routers out there, so we can only provide you with a general overview of some of the popular designs.  The router manufacturer ‘might’ be able to help you out further since they made the router.

    Still unable to get it going?  Don’t fret.  We also offer a one-time service to forward the ports through your router for you, just $35.95 to configure your router for you.  Just give us a call at (866) 537-5438.  But make sure it is a DVR that you purchased from us, because if not we might boil you in oil instead.

   Finally, now that the ports are open from the outside, it is time for the grand finale involving you, your iPhone, your security cameras and riding off into the sunset in eternal victory…err well close.

   In the video below, we will now configure the settings to allow you to connect from 3G (or 4G if you ever get it ;) .  Make sure you are on 3G first (not WiFi), otherwise you might not have the victory you seek.

 

There you go.  Now, if you have followed the steps closely, you should be able to connect into your system.  If so, then you have accomplished something that few ‘computer guys’ can :)   Smile and pat yourself on the back.

Have a DVR you got from somewhere else?  Sorry then, these instructions will not be too helpful.  I could have told you that at the beginning, but I thought I would make you keep reading instead.  Get one of our Platinum CCTV H.264 Standalone DVRs that actually have iPhone remote viewing that WORKS today!

 

Protect the outside of your home with Security Cameras

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Outdoor Infrared Armor Dome Security Camera
CD-8361 Hi-Res Infared IR Armor Dome Security Camera

   Many homeowners have been experiencing a great increase in theft and vandalism around their homes.  Unfortunately, we hear stories every day, telling us all about the damage that has been done to their homes, and their priceless objects that have been defaced or stolen.  Home security cameras, integrated into a comprehensive home security camera system can help to provide you with video evidence of what is happening in or around your home, so that you can find the culprit and bring them to justice.

One of our more popular outdoor home security cameras is our CD-8361 Outdoor Infrared Armor Dome Camera.  This camera has a 700TVL Sony CCD Image sensor with Infrared LEDs and an adjustable zoom lens, making it perfect choice for most outdoor security camera installations.  This camera is housed in an attractive silver colored dome housing that can be both ceiling and wall mounted, making it easy to install into the eaves of your house or onto a wall.  This camera has an adjustable lens, which allows you to adjust the zoom between 100° field of view at the widest, and 30° at the narrowest during installation.

This infrared night vision home security camera also has powerful Infrared IR LEDs that illuminate the area in front of the camera with an invisible infrared light, that can be seen only by the camera.  This way, even when it is completely pitch black outside, the camera can still see up to a maximum of 100′ away from the camera.   The night vision of this camera, begins with the low lux (low light) image sensor.  We hand-select the lowest light image sensors that we can find, and this 700TVL Sony CCD Image sensor surely fit the bill with a low 0.001 Lux rating.  This means that even without infrared LEDs, this camera would still be able to see very nicely in extremely low light conditions.  Then we add to the low light capabilities of this camera, by adding 36 high powered IR LEDs to provide light in no light conditions.  These IR bulbs turn on in low to no light conditions and provide the infrared illumination for low light conditions. Because we started with a low light image sensor, more of the IR light is usable in this camera, than in other Infrared Nightvision cameras which don’t have low-lux image sensors.

Easily adjust the angle of view over a full 3 axis when mounting on wall or ceiling
The CD-8361 easily adjusts for mounting on ceiling or wall

   The unique 3-axis mounting system for the CD-8361 allows this camera to be mounted on any ceiling, wall or overhang.  The camera itself is a round ball, and can be adjusted to point up, down, left, right or even rotate a full 360° so that you can have the camera look in any direction regardless of how the camera is mounted.  This camera comes with a thick camera base, that has room to tuck the wires into to keep them completely protected and concealed from the elements.  There is also an optional thinner mounting bracket for the cameras for a low profile mounting.  This optional base is available for $20/ea and does not have additional room for wires and is designed for lower profile camera installations.

Home Security Camera Systems that includes the CD-8361 camera above

View Security Cameras on your Android PDA Phone or Tablet

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View your home or business security cameras on your Android PDA Phone

View Security Cameras live on your Android PDA phone or tablet

So you have security cameras in your home or business, but you would like to be able  to see them from your Android PDA phone or Android Tablet.  Yes, this can be done.  However, it will involve replacing your old VCR based system or DVR that doesn’t have Android compatibility with one of our Standalone DVRs or PC-Based Alnet DVR Cards.  If your cameras have a standard BNC (coaxial cable with twist-lock style connector), then it will work with either one of our systems.  Simply unplug your old recorder, and plug in your new Standalone DVR from Platinum CCTV, or a PC with our Alnet Systems DVR Cards inside.

   Unfortunately, we know the next question…isn’t there a software we can buy that will allow you to view your cameras on your Android PDA phone or Tablet that doesn’t involve replacing your current recorder…Sorry, the answer is no.  If your DVR doesn’t have android support, you will have to replace it with one of ours that does have android support.  Good news is that in most cases, your current cameras will work, saving you a lot of time and money.

   So how do you pick the system that will work best for your?  Well a great place to start is the video below.  In this video, we cover the benefits and features presented by both of our types of security camera systems to help you pick one to suit your needs that will deliver the features you desire from your Android PDA phone.

Once you have selected your system, you can find a Standalone DVR or Alnet PC-Based DVR card to replace your current recorder, so that you can start viewing your security cameras from your Android PDA phone or Tablet.

PS.  Scared to configure your internet connection for port forwarding?  Guess what, we already thought of that.  We can even help you forward the ports through your internet service provider’s router to get it setup and running quickly.

Alarm Clock Nanny Spy Camera works without a PC

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There are many spy/nanny cameras on the market, but very few of them have full featured DVRs built into them, and fewer still are easy enough to use that you don’t need to have a PHD in electronic engineering to operate them.  Lucky for you, our ALC-DVR32NV alarm clock DVR meets both needs.  These hidden alarm clock spy cameras are easy to use, and can even be plugged into a TV to playback video or control the settings.  This way, you don’t even have to have a computer to record and playback video.

The video above demonstrates how easy it is to plug our ALC-DVR32NV alarm clock nanny camera into a TV so that you can playback video and control the recording options.  Next, we will demonstrate how easy it is to playback video on your TV, so that you wont even need a PC to use, record and even playback video.  This makes the ALC-DVR32NV Nightvision alarm clock hidden spy camera a perfect choice for anyone.

 

Capture License Plates on Security Cameras

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Whether for a home or business, most customers want to be able to see and record license plates from their security cameras.  Capturing license plates is definitely beneficial for security cameras, but may not be affordable in all situations.  Many customers think that simply having a camera in place means that all of the data is captured and no matter what, you will be able to view the license plates and perfect face-shots from the video playback.  While it is possible to get that information from a security camera, it does take careful planning to give you the best chance of retaining the information that you desire from the video of your home or business security camera.

There are 2 main categories of security cameras, BOTH of which CAN be used and can capture license plates if designed properly.  The first, and currently most popular and affordable type of system is a traditional CCTV camera system.  These cameras provide video over a standard RG-59 Coaxial cable back to a Digital Video Recorder (Standalone DVR) or PC-Based DVR Card and Software in a PC.  These cameras have a maximum recording resolution of 720×480, but with proper lens and adjustment, can deliver license plates if desired.   The 2nd type of system is a high definition MegaPixel IP camera system.  These cameras connect using a CAT-5 network cable instead of a coaxial cable, and can record at resolutions up to 10 MegaPixel.  These cameras have a greater resolution, but require recording onto a PC with an NVR (Network Video Recorder) software.  Just having a higher definition doesn’t mean that you will capture the license plates either, still with this system, you have to carefully plan the cameras and area that is being viewed.

License Plates can be viewed with Traditional CCTV cameras

View of License Plate at 25' from CD-9361 Security Camera

With traditional CCTV Security Cameras, to get the best chance of capturing a license plate, we would recommend keeping the width of view covered by the camera to a maximum width of 1.5 car widths at the distance from the camera that you will be trying to view license plates.  This means that you should dedicate a camera to the coverage of a license plate in the pinch point (entry or exit) that vehicles would have to travel through.  Some Security cameras have a wide dynamic range which is designed to work well with capturing license plates even in extreme low light conditions and headlights, like the image shown here.  This is our CD-9361 outdoor bullet style varifocal security camera, which has a high resolution 700TVL image sensor with a wide dynamic range, which provides great

Wide Dynamic Range 700TVL Sony Image Sensor delivers great video...even with headlights on.

Wide Dynamic Range Image Sensor for easy adjustment even in harsh lighting

quality video, even with bright headlights turned on.  This image is taken at 25 feet line of sight from the camera, with the camera zoomed into its maximum 12mm narrow view.  With this same view, you can potentially capture plates up to 30-35 feet.  Further than that would be difficult due to the limited number of pixels per license plate.  Traditional cctv camera have the benefit of a low pixel to inch ratio on the image sensor, allowing more light into the image sensor, so that they can provide very good picture quality even in low to no light conditions.  With infrared, these cameras can even see in no-light conditions to provide great quality video even when you cannot see at all.

With MegaPixel High Definition Cameras, a wider field of view can be used when viewing license plates

View of License Plates from a 3 MegaPixel IP camera

With high definition MegaPixel IP cameras, there are more pixels which provides you with a higher quality picture.  This allows you to capture license plates even with a wider field of view.  The picture shown here is taken from a 3 MegaPixel Camera with a 90° field of view.  With license plates viewable at 25′ and 35′ from the camera, but with a wider field of view.  These cameras react well to adjusting to headlights, but under extreme low light conditions, these cameras can sometimes falter, because of the fact that they have so many pixels packed so tightly on the image sensor, they require more light to deliver a good picture.  So these cameras generally go into a ‘slow shutter speed’ type mode, which helps deliver more light, for better picture quality but do this at the expense of causing a smearing effect on the screen.  So when these high MegaPixel IP cameras are used, it is recommended to keep lighting levels higher to deliver a good picture quality of the license plates at night as well.  These cameras generally have a wide dynamic range by default which will help

High Definition IP cameras with MegaPixel Image Sensors can be used for viewing license plates at night

Night view with a 5.0 MegaPixel IP camera with headlights

to prevent glare from the headlights, but are generally not quite as effective at this as traditional CCTV cameras.  While MegaPixel cameras can be used for license plate capture, it is very important that you ensure adequate lighting to prevent smearing from slow shutter modes, and that you have the camera zoomed to a level that will give best view of the license plates.  Generally these cameras can cover wider areas while still delivering good quality video and license plate recognition capabilities.

Whether you select a traditional CCTV security camera like our CD-9361 security camera, or if you select a higher definition megapixel IP camera, make sure that you mind carefully the distance, lens adjustment and width of view to deliver the best chance of capture if license plates are a requirement for your home or business security camera system.  This will allow you to capture license plates reliably from your home or business security camera system.

 

 

Moving PTZ Home Security Camera Systems

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These Home Security Camera Systems have moving PTZ Cameras

Home Security Camera Systems with Moving PTZ Cameras

   These camera systems are not for every homeowner, but will satisfy the gadget needs of even the most demanding owner who would like to be able to control the movement and zoom of their cameras from their iPhone or Android PDA phone or tablet.  Homeowners can now have a security camera system with moving PTZ (Pan/Tilt/Zoom) Security Cameras and a Standalone DVR or PC-Based DVR Card.  These new home security camera systems have 2 or 4 moving PTZ cameras, which will connect to either an H.264 Standalone DVR or Alnet PC-Based DVR Card, to allow you to control the movement of a camera and zoom it in from your PC, laptop or even iPhone, Android or BlackBerry PDA phone. 

 

Ceiling Bracket installed on the PTZ-2201-10 Camera

These PTZ Mini Dome Cameras come with Ceiling and Wall Brackets included

  These new PTZ Camera systems for home, use our brand new PTZ-2201-10 mini PTZ dome cameras.  Each of these cameras come equipped with a 500TVL Sony® CCD image sensor and 10x optical zoom module, as well as Pan/Tilt capabilities and good low light night vision for lower light areas.  The mini-dome PTZ cameras also all come with a ceiling and wall mount bracket.  These cameras are a small mini PTZ dome camera with approximately 4″ diameter dome, so the camera can fit in the palm of your hand.  That way you can get the technology of larger PTZ cameras, but in a size that will blend in with your decor nicely.  Many homes have security cameras now, but how many have the ability to zoom in and see close up who is at the front door, or ability to zoom in on your children in the pool or backyard…all right from the palm of their hand?  Only the most advanced security camera systems offer these capabilities, and we offer them.

View your home security cameras from your iPhone, Android or BlackBerry PDA phones

Control your PTZ cameras from iPhone or Android

   Our PTZ Home Security Camera systems come in 2 varieties, our H.264 Standalone DVR systems, and our Alnet PC Based DVR systems.  Our H.264 Standalone DVRs feature our DVR-7004 H.264 Real Time Full D1 Resolution 4-Channel DVR with great internet remote viewing capabilities from a PC, Laptop, iPhone, Android phone or BlackBerry PDA cell phones.  These systems are great for users who want to be able to record without having to have a PC on-site with the cameras.  This system has a seperate DVR recorder that the cameras will plug into, which can then plug into an LCD monitor or TV to view the cameras.  The DVR then plugs into your internet connection to provide you with the ability to view your secuirty cameras over your WiFi or Internet connection with an iPad, iPhone, Android Tablet, Android phone or BlackBerry phone, or your laptop.  With any of the tablets or PDA phones, you can view live cameras, and control the movement of the PTZ cameras.  From your laptop or computer, you can view live cameras, backup video, control the PTZ cameras and playback pre-recorded video.  You can also control the PTZ cameras on your TV using the DVR’s included IR remote control or mouse as well.  These systems are feature-packed…but are the more basic of our two systems.

 

Controllable PTZ Cameras with iPhone, Android and BlackBerry Control

The Alnet PC Based Systems offer PTZ control from iPhone, Android and MORE

   The more feature-rich and impressive home security camera systems with PTZ moving cameras, are our Alnet PC-Based DVR systems.  These systems use a computer in your home with a DVR card and software, and will record from your cameras onto the hard drive of the PC.  These systems really provide the WOW factor, by providing a greater range of features by using the processing power of your computer, which is unmatched in any Standalone DVR.  The Alnet PC-Based DVR software installs on your PC and will allow for recording from all of the PTZ cameras onto your hard drive.  This system has a more advanced motion detection capability than the standalone DVRs, by offering you better control of sensitivity, threshold settings and masking areas, so that you can make sure that you are only recording when something is happening.  For the PTZ control, the Alnet software allows you to control the Pan tilt zoom cameras from your PC using a mouse (by clicking and dragging on the screen), using a keyboard (left, right, up, down, zoom in and zoom out) or using any joystick or gamepad for smooth control of the PTZ cameras.  These same control methods can be used from a laptop over the network or internet as well.  These Alnet DVR systems also provide you with the ability to easily assign and recall preset positions with your PTZ camera, so that a single keystroke will move your camera to a frequently used position.  From an iPhone, iPad, Android Tablet, Android phone or BlackBerry PDA phone, you can view your live cameras, playback pre-recorded footage as well as control the movement of the PTZ cameras, and even integrate your home lighting system for control from your cell phone or tablet as well.  These systems also offer easy playback of video from your iPhone, Android and/or PC.  These systems allow the greatest ability to expand later as well, by allowing you to add a 2nd, 3rd or 4th DVR card into your PC to expand your system up to 16 cameras or beyond later.

   Regardless of your preference of system type (Standalone DVR or PC-Based Alnet System) or desired features, one thing is certain…you will wow yourself and impress your friends with the ability to have moving eyes on your property while riding the train, sitting at lunch or waiting for your flight in the airport.  Our mini moving PTZ cameras are ideal for the distinguished home owner who want to be able to move and zoom their cameras remotely.

Standalone DVR PTZ Camera Systems
CD-200-PT – 2 Camera Standalone DVR PTZ System
CD-400-PT – 4-Camera Standalone DVR PTZ System

Alnet PC-Based DVR PTZ Camera Systems
CD-205-PT – 2-Camera Alnet PC Based PTZ Camera System
CD-405-PT – 4-Camera Alnet PC-Based PTZ Camera System

Need more info about PTZ control from your iPhone or Android PDA phone?  Check out our PDA Remote Security Camera Viewing page.  Our video located there will show you the benefits of each type of system.

View Security Cameras on iPhone and Android PDA phones

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Back by extremely popular demand and brimming with new content…we have put together a video for our CCTV PDA Remote Viewing page that will help to take some of the guesswork out of selecting a camera system that will allow you to view your security cameras over the internet from your Android, iPhone, iPad or BlackBerry PDA phone.  This new video will walk you through the features and benefits of our Standalone DVR and PC based Alnet DVR Cards and systems, to help you select a camera system that suits your needs and delivers the remote access your need from your cell phones.

Now visit our CCTV PDA iPhone, Android and BlackBerry Remote viewing page for further details and links to the home or business security camera system you need:

http://platinum-cctv.com/CCTV_PDA_Remote_Viewing.asp

New Pan Tilt Zoom PTZ Mini Dome Camera for Home or Business

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The PTZ-2201-10 is a mini 4" Dome PTZ Security Camera with 10x Optical Zoom

New PTZ-2201-10 500TVL Mini-Dome PTZ Moving Camera

   Our newest addition to our product line is a new PTZ-2201-10 4″ mini-dome PTZ camera with 10x optical zoom and 500TVL Sony CCD image sensor.  This mini dome camera is the smallest PTZ camera we have available, and provides you with the ability to move your camera back and forth, up and down, as well as zoom it in and out.  These moving cameras, allow you to use less cameras to cover a larger distance, by letting you reposition the camera at will.  When combined with our H.264 Standalone DVR or Alnet PC-Based DVR Cards, these new PTZ Mini Dome Cameras can even be controlled with an iPhone, Android or BlackBerry PDA Phone.  Find out more about controlling PTZ cameras with iPhone, Android or BlackBerry PDA phones here.

Ceiling Bracket installed on the PTZ-2201-10 Camera

PTZ-2201-10 Mini PTZ Dome Camera with Ceiling Bracket

    These new PTZ cameras are great for both home and business camera installations.  The small size of the PTZ camera makes it easy to mount even in the eaves of your home without looking like a jail.  Because they are a weatherproof camera, they can be mounted right outside without any concern.  The ceiling mount bracket allows you to mount the camera to any ceiling or overhang.  It comes with a short bracket, but can be extended using a standard NPT thread extension rod, so that you can extend the mount of the PTZ dome camera so that it hangs lower if needed.

PTZ-2201-10 Wall Mount Bracket for home or business

The PTZ-2201-10 included Wall Mount Bracket

   The PTZ-2201-10 PTZ mini-dome camera also comes equipped with a wall mount bracket that can be used to mount the miniature PTZ dome camera on any wood, brick, siding or drywall wall inside or outside your home or business.    The 10x optical zoom module in the PTZ-2201-10 camera provides a good amount of zoom with auto-focus capabilities.  This allows you to use the camera as an extension of yourself, moving it around and zooming in as needed to get a closer view of what is happening at your home or business.  The low light capabilites of the PTZ-2201-10 mini PTZ Dome camera lets the camera see even in lower light conditions, which is great for dimly lit parking lots, rooms or driveways.